Refund policy
LAST UPDATED: July 18, 2026
notionflow.shop
2322 E 38th St, Des Moines, IA 50317, United States
support@notionflow.shop | +1 415-662-0918
1. INTRODUCTION
1.1 This Return and Refund Policy explains the circumstances under which you may be eligible for a refund for digital products and subscription services purchased from notionflow.shop.
1.2 All products sold on this website are digital downloads and subscription-based access to digital content. No physical goods are sold, shipped, or returned.
2. DIGITAL PRODUCTS AND SUBSCRIPTIONS
2.1 All digital products and membership subscriptions sold through notionflow.shop are delivered electronically via email and account access upon payment confirmation.
2.2 Due to the nature of digital content, refunds are handled according to the 14-day withdrawal right under applicable consumer protection laws, subject to the waiver provisions described below.
3. 14-DAY WITHDRAWAL RIGHT (EU/UK CONSUMERS)
3.1 If you are a consumer residing in the European Union, European Economic Area, or the United Kingdom, you have the right to withdraw from your purchase within 14 days without giving any reason.
3.2 The withdrawal period expires 14 days after the day of the conclusion of the contract.
3.3 However, you expressly agree that performance of the contract (delivery of digital content) begins immediately after purchase, and you acknowledge that you thereby lose your right of withdrawal if you expressly consent to the early performance and confirm that you are aware of the consequences of losing your right of withdrawal.
3.4 By completing your purchase, you consent to immediate access to the digital content and agree that you are not entitled to a refund once access has been provided.
4. REFUND ELIGIBILITY
4.1 notionflow offers a satisfaction guarantee for all subscription plans as follows:
(a) Flow Starter: 30-day money-back guarantee
(b) Flow Pro: 30-day money-back guarantee
(c) Flow Business: 60-day money-back guarantee
(d) Flow Enterprise: 90-day money-back guarantee
4.2 To be eligible for a refund under the money-back guarantee, you must submit a refund request within the applicable guarantee period from the date of purchase.
4.3 Refund requests must be submitted via email to support@notionflow.shop with your order number and the reason for your request.
5. HOW TO REQUEST A REFUND
5.1 To request a refund, please contact us at support@notionflow.shop or call +1 415-662-0918.
5.2 Please include your full name, order number, and the reason for your refund request in your communication.
5.3 Refund requests will be processed within 7 business days of receipt.
6. REFUND PROCESSING
6.1 If your refund is approved, it will be processed using the original payment method used for the purchase.
6.2 Refunds may take 3 to 10 business days to appear in your account, depending on your financial institution.
6.3 Shipping or handling charges do not apply to any transaction, as all products are digital and delivered electronically.
7. CANCELLATION OF SUBSCRIPTIONS
7.1 You may cancel your recurring subscription at any time through your account settings or by contacting support@notionflow.shop.
7.2 Cancellation will take effect at the end of the current billing cycle. No further payments will be charged after cancellation.
7.3 Cancellation does not entitle you to a refund for any portion of the current subscription period already billed.
8. CONTACT INFORMATION
8.1 For any questions regarding this Return and Refund Policy, please contact us:
notionflow
2322 E 38th St, Des Moines, IA 50317, United States
Email: support@notionflow.shop
Phone: +1 415-662-0918