Shipping policy
LAST UPDATED: July 18, 2026
notionflow.shop
2322 E 38th St, Des Moines, IA 50317, United States
support@notionflow.shop | +1 415-662-0918
1. INTRODUCTION
1.1 This Digital Delivery Policy explains how digital products (Notion templates) and subscription access are delivered to you after purchase from notionflow.shop.
1.2 All products sold on this website are digital only. No physical goods are sold, shipped, or delivered.
1.3 This policy replaces any traditional shipping policy. There is no shipping, packaging, courier, tracking number, or physical return associated with any purchase.
2. DELIVERY METHOD
2.1 All products are delivered electronically via:
(a) Email: An order confirmation and access instructions are sent to the email address provided at checkout.
(b) Account Access: Your notionflow account is updated with access to purchased templates and subscriptions.
(c) Download Links: Template download links are available in your account dashboard.
2.2 All delivery methods are instantaneous upon payment confirmation.
3. DELIVERY TIMEFRAME
3.1 Digital delivery occurs immediately after payment is successfully processed.
3.2 You should receive your order confirmation email within 5 minutes of completing your purchase.
3.3 If you do not receive your confirmation email within 1 hour, please check your spam folder and then contact support@notionflow.shop.
4. ACCESS TO SUBSCRIPTIONS
4.1 Your subscription plan grants you access to the templates included in your chosen plan.
4.2 Access is provided through your notionflow account dashboard.
4.3 You can download templates at any time during your active subscription period.
4.4 Downloaded templates are yours to keep even after your subscription ends (for templates already downloaded).
5. ACCOUNT SETUP
5.1 To access your digital content, you will need to create an account or log in to your existing account.
5.2 Account registration requires your email address and a password of your choosing.
5.3 After purchase, your account is automatically upgraded to reflect your subscription level.
6. TECHNICAL REQUIREMENTS
6.1 To access and use the digital templates, you need:
(a) An active Notion account
(b) Internet access
(c) A compatible device (computer, tablet, or smartphone)
(d) A modern web browser
6.2 You are responsible for ensuring your device and internet connection meet these requirements.
7. LOST OR MISSING DELIVERY
7.1 If you have not received your order confirmation or access within 1 hour of purchase, please check your spam or junk folder.
7.2 If you still cannot locate your delivery, contact support@notionflow.shop with your order number and the email address used at checkout.
7.3 We will resend your access information to your registered email address.
8. DELIVERY OF UPDATES
8.1 As a subscriber, you receive access to template updates and new additions as they become available.
8.2 Updates are delivered via your notionflow account dashboard.
8.3 You will be notified of new templates via email or in-app notification.
9. NO PHYSICAL SHIPPING
9.1 As all products are digital, there is no:
(a) Physical packaging
(b) Shipping or handling fees
(c) Courier services
(d) Tracking numbers
(e) Insurance for shipment
(f) Delivery address required (beyond billing address)
9.2 Any reference to "delivery," "shipping," or similar in other policies refers exclusively to electronic digital delivery.
10. CANCELLATION AND ACCESS
10.1 You may cancel your subscription at any time through your account settings.
10.2 Cancellation takes effect at the end of the current billing cycle.
10.3 You will retain access to your account and previously downloaded templates.
10.4 New templates and updates will not be available after cancellation.
11. SUPPORT
11.1 If you experience any issues with delivery or access, please contact us:
notionflow
2322 E 38th St, Des Moines, IA 50317, United States
Email: support@notionflow.shop
Phone: +1 415-662-0918
11.2 We aim to respond to all support inquiries within 24 hours.
12. DIGITAL RETURNS
12.1 As all products are digital and delivered instantly, returns of the digital files themselves are not possible.
12.2 Refunds are handled in accordance with our Return and Refund Policy, which includes money-back guarantees for all plans.